Frequently Asked Questions
Everything you wanted to know about working with us — minus the corporate FAQ energy. We tried.
Getting Started
Who is True Vector Consulting for?+
Vermont tech agencies and B2B founders who are great at the work but tired of looking like they started yesterday. If you've rebuilt before, you know credibility isn't vanity — it's revenue.
How do I book a coaching session?+
Head to our contact page, pick Coaching Session from the dropdown, and tell us what you're wrestling with. We'll reply within one business day with available times. No calendar maze.
Do you work with companies outside Vermont?+
Yes, but we're biased toward Vermont and northern New England. We know the local agency landscape, the networking scene, and which competitors charge $299 for a logo and a prayer.
Services & Pricing
What's included in the Premium Profit Report?+
A full profit analysis, margin breakdown, cash flow timing tips, and a prioritized 90-day action plan. Plus one follow-up call so you're not staring at a PDF alone.
How is the Credibility Proof System different from generic marketing?+
We don't sell ads or social posts. We turn your real wins — especially payment reliability — into trust assets that cold prospects see before they ever meet you.
Can I bundle services?+
Absolutely. Many clients start with the Profit Report, add a coaching session to unpack the findings, then roll into the Proof System. Ask us about bundle pricing on the contact page.
Payments & Policies
What payment methods do you accept?+
Credit card, ACH, and good old-fashioned invoice with Net-15 terms for established clients. We practice what we preach — clear terms, no chasing.
What's your refund policy?+
Coaching sessions: full refund if cancelled 48+ hours ahead. Reports and proof systems: 50% refund before delivery begins. After delivery, we fix issues — we don't ghost you.
Why do you talk so much about getting paid on time?+
Because it's the pain point nobody else advertises. Pretty portfolios don't pay rent. Reliable cash flow does. We think that's funny. Clients think it's refreshing.
Working With Mike
Is Mike available for networking events?+
Yes — Mike built this practice through Vermont networking and events. If you're organizing a tech meetup in Milton or Burlington, reach out. He brings slides and snacks.
How fast do you respond to inquiries?+
Within one business day, usually faster. We don't do the 'we'll get back to you in two weeks' thing. That would be ironic.
Do you sign NDAs?+
Happy to. Your client list and financials stay between us. We have enough stories without yours.
Still have questions? We've got 12 answers above and infinite patience below.
Contact UsAgency vs. Freelancer? We Wrote About That.
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